Booking conditions

for the reservation of our mobilehomes

Booking

BOOKING

In the summer season, bookings of the mobilhomes are only possible on a weekly basis. Arrival and departure days are Saturday or Sunday.

In the mid-season, the minimum stay is 7 nights with daily arrivals and departures.

In the spring and fall seasons, we also accept reservations of 3 nights or more. Daily arrival and departure possible. An exception is the extended weekend around Ascension Day. Here we have a minimum stay of 4 nights.

We will only confirm the category when you book. Specific house numbers cannot be booked.

By accepting our offer, you agree to our booking and cancellation conditions.

The vacation homes are available from 3 pm on the day of arrival and must be vacated by 10 am on the day of departure.

PREPAYMENT / FIXING

The deposit is 50% of the total cost of the booked stay. After accepting the offer, you will receive an e-mail with a link to our billing partner Hobex, with the option of paying directly using Visa, Mastercard or instant bank transfer. The transferred amount fixes your booking, your holiday at the Berghof is thus secured, whereby the booked travel dates are binding in the summer season (01.07. - 27.08.2023). You will then receive a written confirmation by e-mail.

In case your payment has not arrived in time we reserve the right to re-let the accommodation without further notice.

ARRIVAL / DEPARTURE

The accommodation is available from 3pm on the day of arrival. On departure day you have to leave until 10am. In case of a later arrival or earlier departure than booked, all relevant days must be fully paid.

ALTERATIONS

After you have paid your deposit and you may wish to change some elements of the holiday, we shall try to meet your request. However, a charge of € 30,00 for any alteration may be payable. Any alterations, additional agreements, on air-information of any kind, are binding only if it’s written confirmed by us.

Cancellation

SUMMER SEASON

If you cancel your holiday on short notice (1-30 days before arrival) or you don’t arrive without informing us, we´ll keep 100% of the received payment. For earlier cancellations we´ll charge € 40,00 as cancellation charge and will return the rest of your prepayment.

LOW SEASON

If you cancel your holiday 1-14 days before arrival or you don’t arrive without informing us, we’ll keep 100% of your prepayment.

Cancellation 15 – 30 days before arrival we’ll keep 50% of your prepayment. For earlier cancellations we´ll charge € 40,00 as cancellation charge and will return the rest of your prepayment.

We would therefore recommend that you conclude a cancellation insurance.